Shipping Policy
Thank you for shopping at MitikoTec. We are pleased to offer free shipping on all orders.
Order Processing
Please allow 0-3 business days for us to process your order. Once your order has been processed, you will receive a confirmation email with tracking information.
Estimated Delivery Time
Handling Time: 0-3 Days (Mon – Fri)
Transit Time: 3-6 Days (Mon – Fri)
Order Cut-off Time: 22:00 (GMT+01:00) Central European Standard Time (Amsterdam)
Shipping Cost
Shipping is free of charge.
We use the following shipping couriers:
– PostNL
– DHL
– UPS
– DPD
– Cainiao
Order Tracking
Once your order has been shipped, you will receive an email with your tracking information. Enter your order number and email to check the status of your order.
Lost or Stolen Packages
In the rare event that your package is lost or stolen after being marked as delivered, please contact the courier directly to file a claim. We will assist you in this process to the best of our ability.
Incorrect Shipping Information
If a package is returned to us due to incorrect shipping information provided by the customer, the customer will be responsible for any costs related to the re-shipping of the order.
Disclaimer
We work closely with our carriers to ensure the best possible service and delivery times; however, some delays may occur which are outside our control.
Contact Us
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us at:
- Company name: MitikoTec
- Phone: +1 (213) 789-7175
- E-mail: info@mitikotec.com
- Address: Fujairah – Creative Tower P.O.Box 4422 Fujairah – U.A.E.
- Company Number: AE18048/2022
- Tax registration number: AE18048 2022
- Customer service: Monday to Friday from 9 a.m. to 8 p.m.